We are committed to delivering your carefully curated selections with the utmost care and efficiency. Every order is processed through a meticulous quality check before being securely packaged to ensure your items arrive in pristine condition. Whether you're shopping for timeless accessories or statement pieces, our logistics team handles each shipment with precision to meet your expectations.

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays. Delivery times vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. We recommend placing orders ahead of special occasions to account for potential transit variations.

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (maximum cart value: $9999).

All shipping fees are calculated automatically at checkout based on your order subtotal.

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may not be serviceable. During checkout, our system will automatically verify whether we can deliver to your address. For specific inquiries about your region, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing your tracking number and a link to monitor your package's journey. For consolidated orders with multiple items, tracking may update in phases. If you haven't received tracking information within 5 business days of your order confirmation, please check your spam folder or contact us at [email protected].

While we strive for timely deliveries, occasional delays may occur due to customs inspections, weather events, or carrier backlogs. If your shipment exceeds the estimated delivery window by more than 5 business days, please first track your package using the provided link. For unresolved cases or lost parcels, contact our support team at [email protected] with your order number. We'll investigate with the carrier and provide solutions, which may include reshipment or refund options where applicable.

International shipments may be subject to customs fees, import taxes, or other charges imposed by your local authorities. These fees are the responsibility of the recipient and are not included in our shipping costs or product prices. As policies vary significantly by country, we recommend consulting your local customs office for specific regulations. Some carriers may require payment of these fees before releasing your package—please note this may cause additional delivery delays beyond our control.