Hey there! Ever had one of those moments where you just wanted to talk to a real person, not a robot? We get it. That’s why at Haloluxq, we’re all about keeping things personal. Our founder, Sarah, still replies to every single email herself—no kidding. She once stayed up till 2 AM helping a customer fix an order mix-up. That’s the kind of care you can expect from us.
Whether you’ve got a question, a suggestion, or just want to chat about your latest purchase (we love hearing those stories!), here’s how to reach us:
Here’s the thing—we’re not just another faceless online store. Last year, a customer suggested we add a "wishlist" feature, and guess what? We built it in two weeks. Crazy, right? That’s how much we value your input. So go ahead, tell us what’s on your mind. We’re all ears.
P.S. Need help ASAP? Our live chat (bottom right corner) is usually faster than email. But if it’s 3 AM and you’re debating between two products… well, we’ve all been there. Send that email anyway!